Shipping Policy

B2 Hookah™ uses standard shipping rates which will be applied during checkout. Due to the item weight and shipping box sizes, prices can change with carriers. All items will be shipped ground unless otherwise mentioned in “special instructions” during checkout. Shipping rates will adjust to these instructions.

International Shipping

For international orders, please place your order and provide us with your address. We will check the best shipping methods and provide a quote afterwards.

Please note, the purchaser is responsible for any customs fee, duties or VAT that may be charged once the package clears customs. In the case that a parcel is refused due to duties, the duties and the return shipping fee are deducted from the refund, in addition to any restocking fees that may be assessed. If the package is refused or returned to us we cannot guarantee any type of refund.

 

Return Policy

All sales are final at B2Hookah.com, however our main concern is to make sure you are 100% satisfied with your purchase. If you are not completely satisfied with the products you have ordered, please contact us and one of our representatives will assist you.

Please note: The package MUST be returned unused and unopened. Due to liabilities and legal regulations, any used items or opened items are NOT returnable.

Please contact us at sales@B2Hookah.com with any questions and a representative will get in touch with you.